1xbet365 Terms & Conditions
These Terms & Conditions govern your use of the 1xbet365 platform, including all sports betting, casino games, promotions, and payment services. Please read them carefully before creating an account or placing a bet. By accessing 1xbet365, you agree to be bound by these terms.
What You Need to Know
The sections below summarise the most important obligations and protections contained within these Terms & Conditions. They do not replace the full legal text — please read each section in full.
18+ Age Requirement
You must be at least 18 years of age to register and use 1xbet365. Age verification is mandatory. Any account found to belong to a person under 18 will be permanently closed and all funds forfeited in accordance with applicable policy.
One Account Per Player
Each player may hold only one active account on 1xbet365. Duplicate accounts are strictly prohibited. Operating multiple accounts — whether to claim multiple bonuses or circumvent any restriction — will result in immediate suspension of all associated accounts and forfeiture of balances.
Bonus Wagering Requirements
All bonuses and free bets are subject to wagering requirements before withdrawal is permitted. Wagering requirements, eligible games, minimum odds, time limits, and maximum withdrawal caps are detailed in each individual promotion's terms. Misuse of bonuses may result in account restriction.
Account Security
You are solely responsible for maintaining the confidentiality of your 1xbet365 username and password. 1xbet365 will never ask for your password. Any activity conducted through your account while your credentials are compromised remains your responsibility unless you have notified support immediately upon discovery.
Withdrawal Policy
Withdrawals are processed to the same payment method used for the original deposit where possible. 1xbet365 processes bKash and Nagad withdrawals within 1–2 hours of cashier approval. Identity verification may be required before any withdrawal is released, particularly for first withdrawals or large amounts.
Prohibited Activities
Fraudulent activity, match-fixing, arbitrage betting through bonus abuse, use of automated betting software (bots), and any attempt to manipulate game outcomes or exploit platform errors are strictly prohibited. Violation of any prohibition in these terms may result in permanent account closure without notice.
General Terms
These Terms & Conditions (hereinafter "the Terms") constitute a legally binding agreement between you (the "Player", "User", or "Account Holder") and 1xbet365 (hereinafter "the Platform", "we", "us", or "our"). By accessing, registering on, or using any part of the 1xbet365 platform — including the sportsbook, casino, live dealer games, promotional offers, payment facilities, and customer support services — you confirm that you have read, understood, and agree to be bound by these Terms in their entirety.
These Terms apply to all persons who access 1xbet365, whether as registered account holders or as visitors browsing the platform. If you do not agree to any part of these Terms, you must immediately cease using 1xbet365 and close any account you hold with us.
1 xbet365.bid reserves the right to amend, update, or replace these Terms at any time without prior notice. The most current version of the Terms will always be available on this page, accompanied by the "Last Updated" date shown at the top of this document. Your continued use of the platform following any amendment constitutes your acceptance of the revised Terms. It is your responsibility to check this page periodically for updates.
These Terms are written in English and shall be interpreted in English. Where any translation is made available for convenience, the English version shall prevail in all cases of inconsistency or dispute. All communications between you and 1xbet365 — including support tickets, account notices, and promotional communications — will be conducted in English.
1xbet365 operates as an online sports betting and casino entertainment platform serving players in the Bangladesh market. All financial transactions on the platform are denominated in Bangladeshi Taka (BDT). References to ৳ throughout these Terms and across the platform denote Bangladeshi Taka.
Important: These Terms, together with our Privacy Policy and the specific terms of any promotion you participate in, constitute the entire agreement between you and 1xbet365. No verbal representations, chat conversations, or informal communications from support agents modify these Terms unless confirmed in a formal written amendment published on this page.
If any provision of these Terms is found to be unenforceable or invalid under applicable law, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall continue in full force and effect. The failure of 1xbet365 to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
Eligibility & Age Restriction
Access to and use of 1xbet365 is strictly limited to individuals who meet all of the following eligibility criteria at the time of registration and throughout the duration of their account:
- You must be at least 18 years of age. Players under 18 years old are strictly prohibited from registering or using any feature of 1xbet365, including browsing game content in ways that would facilitate underage gambling.
- You must be accessing 1xbet365 voluntarily, of your own free will, for personal entertainment purposes.
- You must not be subject to any self-exclusion order, cooling-off period, or account restriction that is currently active on 1xbet365 or any associated platform.
- You must not be using any automated system, bot, script, or third-party software to interact with the platform in ways not sanctioned by 1xbet365.
- You must be acting on your own behalf and not on behalf of any third party. Proxy betting, acting as an agent for another person's funds, and any form of syndicate or organised group betting through a single account are prohibited.
18+ Only — Strict Enforcement: 1xbet365 applies strict age verification procedures during account registration and at the point of first withdrawal. Any account found to be held by a person under 18 years of age will be permanently closed immediately upon discovery. All deposits made to such an account will be returned to the original payment source where technically feasible, and any winnings accrued will be forfeited in full. We encourage parents and guardians in Bangladesh to use device-level parental controls to prevent underage access to gambling platforms.
1xbet365 reserves the right to request age verification documentation at any time, including but not limited to a National Identity Card (NID), birth certificate, or valid passport. Until such documentation is provided and approved, 1xbet365 may place a temporary restriction on withdrawals from the account in question.
By creating an account on 1xbet365, you represent and warrant that you meet all eligibility requirements listed above. Providing false information during registration — including false declarations of age — constitutes a material breach of these Terms and may result in permanent account closure, forfeiture of funds, and reporting to relevant authorities where required by law.
Account Registration
To access real-money betting, casino games, and payment services on 1xbet365, you must create a registered account. The registration process requires you to provide accurate, current, and complete personal information including your full legal name, date of birth, email address, and mobile number. You must update this information promptly if it changes at any time.
One Account Policy
Each individual player is permitted to hold only one active account on 1xbet365 at any given time. Creating or operating multiple accounts — whether using different email addresses, mobile numbers, payment methods, or device identities — is a serious breach of these Terms. 1xbet365 employs device fingerprinting, IP analysis, and payment method cross-referencing to detect duplicate accounts. All duplicate accounts detected will be permanently closed and any balances, bonuses, and pending withdrawals in those accounts will be forfeited.
Account Credentials and Security
You are solely responsible for maintaining the security and confidentiality of your 1xbet365 login credentials, including your username and password. You must not share your account credentials with any other person, allow any third party to access your account, or use credentials that belong to another registered player. All activity conducted through your account — including bets placed, deposits made, and withdrawals requested — will be treated as having been authorised by you.
If you suspect that your account credentials have been compromised or that another person has accessed your account without your permission, you must contact 1xbet365 support immediately via live chat or by emailing support@1xbet365. 1xbet365 cannot be held responsible for losses arising from unauthorised account access where you have failed to notify us promptly after becoming aware of the breach.
Account Verification (KYC)
1xbet365 may request Know Your Customer (KYC) documentation at any stage of your relationship with the platform, including during registration, before processing withdrawals, or following unusual account activity. Acceptable identity documents include the Bangladesh National Identity Card (NID), passport, or driving licence. Acceptable proof of address documents include recent utility bills, bank statements from Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank, or similar, dated within the last three months.
Failure to provide requested KYC documentation within a reasonable period — generally 14 calendar days of the request being made — may result in temporary restriction of withdrawal facilities or, in cases of prolonged non-compliance, account suspension.
Deposits & Withdrawals
All financial transactions on 1xbet365 are denominated in Bangladeshi Taka (BDT). 1xbet365 accepts deposits and processes withdrawals via the following payment methods: bKash, Nagad, Rocket, Upay, Visa, Mastercard, and domestic bank transfer. The availability of specific payment methods may vary and is subject to change without notice.
Deposits
The minimum deposit amount on 1xbet365 is ৳200. There is no maximum single deposit limit under standard account conditions, though 1xbet365 reserves the right to apply transaction limits based on account verification status, payment method restrictions, or responsible gaming tools you have activated. Deposits made via bKash, Nagad, Rocket, and Upay are credited to your 1xbet365 account in real time under normal operating conditions.
All deposits must be made using a payment method registered in your own name. Third-party deposits — where a payment is made from an account or card belonging to another person — are strictly prohibited. Any deposit identified as originating from a third-party source will be reversed and the associated funds returned to the original payment source, minus any applicable transaction fees charged by the payment provider.
Withdrawals
Withdrawal requests are processed by the 1xbet365 cashier team. bKash and Nagad withdrawals are typically completed within 1–2 hours of cashier approval during normal operating hours (BST, UTC+6). Withdrawals via bank transfer may take 1–3 business days depending on the receiving institution. The minimum withdrawal amount is ৳500.
Withdrawals will be returned to the same payment method used to make the original deposit wherever technically possible. 1xbet365 reserves the right to request additional identity verification before releasing any withdrawal, particularly for first withdrawals, withdrawals exceeding account-level thresholds, or where the account has triggered an internal risk review. Balances derived from bonus funds are subject to the wagering requirements described in Section 5 below before they become eligible for withdrawal.
No Hidden Fees: 1xbet365 does not charge its own transaction fees on standard deposits or withdrawals. However, your payment provider — bKash, Nagad, Rocket, Upay, or your bank — may apply their own service charges. 1xbet365 is not responsible for fees levied by third-party payment providers.
Dormant Accounts
An account is classified as dormant if no login activity has been recorded for a continuous period of 12 months or more. 1xbet365 will make reasonable attempts to contact you via your registered email address before applying any dormant account policy. A monthly administrative fee may be deducted from dormant account balances after the dormancy period has been established, as permitted under applicable policy. You may reactivate a dormant account at any time by logging in and completing any required verification steps.
Bonus & Promotions Terms
1xbet365 offers a range of bonuses and promotional offers to both new and existing players. These include welcome bonuses, reload bonuses, free bets, free spins, cashback offers, and seasonal promotions tied to events such as the BPL T20, IPL, Eid ul-Fitr, Eid ul-Adha, and Pohela Boishakh. Each promotion is governed first by its own specific terms, and second by the general bonus provisions set out in this section.
Wagering Requirements
All bonus funds credited to your account are subject to wagering requirements before they may be withdrawn as cash. The applicable wagering requirement — expressed as a multiplier (e.g., 10x, 20x, 30x) applied to the bonus amount or the deposit-plus-bonus amount — will be stated clearly in the individual promotion's terms. Wagering is tracked in real time in your account dashboard.
Not all games contribute equally to wagering requirements. Sports betting generally contributes 100% of the stake placed toward wagering. Casino slots typically contribute 100%. Live casino table games and live dealer games (including Baccarat, Roulette, Teen Patti, and Andar Bahar from Evolution Gaming and Ezugi) may contribute a reduced percentage — typically 10% to 20% — as specified in the relevant promotion terms. Crash games including Aviator by Spribe may have specific contribution rates stated in the promotion.
Bonus Expiry
Bonus funds and free bets that are not wagered within the time limit specified in the relevant promotion will expire and be removed from your account automatically. Expired bonus funds cannot be reinstated or extended under any circumstances. Time limits are displayed clearly on each active promotion in your account's promotions section.
Bonus Abuse Policy
1xbet365 operates a zero-tolerance policy toward bonus abuse. Activities that constitute bonus abuse include but are not limited to: creating multiple accounts to claim the same promotion more than once; using arbitrage betting strategies funded by bonus money; placing opposing bets across two or more accounts to guarantee a profit regardless of outcome; and placing low-risk bets (e.g., accumulators with high correlation or bets on both outcomes of an event) with the primary purpose of clearing wagering requirements rather than genuine sporting participation. Accounts found to have engaged in bonus abuse will have all bonus-derived winnings forfeited and may be permanently restricted from future promotions.
Promotional Calendar: 1xbet365's promotional calendar is aligned to Bangladesh sporting seasons and cultural events. BPL season launch bonuses, IPL free-bet campaigns, Victory Day special tournaments (December 16), Independence Day promotions (March 26), Eid cashback, Pohela Boishakh reload offers, and Ramadan special events are published in the promotions section of the platform. Eligibility and terms for each promotion are stated at the time of publication.
Betting Rules
The following rules apply to all sports bets, including pre-match and live in-play markets, placed on 1xbet365. Casino game rules are set by the individual game providers (Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, Ezugi, and others) and are accessible via the respective game's help/information panel within the platform.
Bet Placement and Confirmation
A bet is only valid once you have received a confirmation message from 1xbet365 confirming acceptance of the wager. Bets that do not receive a confirmation — due to connectivity issues, session timeout, or system error — are not valid and will not be settled. It is your responsibility to check your bet history to confirm that a wager has been accepted.
1xbet365 reserves the right to void any bet placed at odds that were clearly the result of a manifest error, including pricing errors, data feed failures, or human input errors. In such cases, the stake will be returned to your account balance. 1xbet365 will communicate voided bets to affected players via their registered email address.
Live In-Play Betting
Live in-play betting markets — available across BPL T20, IPL, T20 World Cup, ICC ODI fixtures, Bangladesh Tigers internationals, and other supported events — may be suspended at any time during the event at 1xbet365's discretion, including but not limited to: during wickets, boundaries, time-outs, review decisions, and weather interruptions. Bets submitted during a suspension period will not be accepted.
All match times and event schedules are displayed in Bangladesh Standard Time (BST, UTC+6). 1xbet365 makes reasonable efforts to keep event schedules accurate but accepts no liability for losses arising from scheduling data errors supplied by third-party data providers.
Abandoned and Postponed Events
If a sporting event is abandoned, postponed, or cancelled before the minimum required play has been completed (as defined in the specific sport's rules section of the platform), all bets on that event will be voided and stakes returned to players' account balances. If an event is postponed and rescheduled to take place within 24 hours of the original scheduled start time, bets will remain valid unless 1xbet365's trading team determines otherwise and communicates accordingly.
Maximum Winnings
Maximum single-event payout limits apply across all sports markets on 1xbet365. The applicable maximum payout for each market is displayed alongside the market at the time of bet placement. 1xbet365 reserves the right to limit or refuse any bet at its sole discretion, including bets from players whose betting patterns indicate professional or systematic betting activity inconsistent with recreational play.
Responsible Gaming
1xbet365 is committed to promoting responsible gambling across its entire player base. We believe that gambling should be an enjoyable form of entertainment — and we take our obligations seriously when it comes to players who may be experiencing gambling-related difficulties.
The following responsible gaming tools are available to every registered player at no cost, accessible directly from the account settings area of 1xbet365 after login:
- Deposit Limits: Set a daily, weekly, or monthly maximum deposit amount. Limits take effect immediately and cannot be increased for a mandatory 24-hour cooling period.
- Session Time Reminders: Receive an on-screen notification after a defined period of continuous play to encourage regular breaks.
- Cooling-Off Periods: Temporarily suspend your account for a defined period ranging from 24 hours to 6 weeks. During a cooling-off period, you cannot log in, deposit, or place bets.
- Self-Exclusion: Permanently or long-term exclude yourself from 1xbet365 for a period of 3 months, 6 months, 1 year, 3 years, or 5 years. During self-exclusion, your account is fully deactivated and all marketing communications are ceased immediately.
Need Help? If gambling is causing you distress, financial difficulty, or harm to your personal relationships, please contact our 24/7 support team immediately via in-app live chat or email support@1xbet365. Our team can assist you in activating any responsible gaming tool, including self-exclusion, at any time of day or night, including all Bangladesh public holidays. For further guidance, please visit our dedicated Responsible Gaming page.
1xbet365 strictly enforces its 18+ age restriction. Players who become aware that a minor has accessed their account must contact support immediately. Parents and guardians in Bangladesh are encouraged to use device-level parental control software to prevent underage access to online gambling platforms.
Account Suspension & Closure
1xbet365 reserves the right to suspend or permanently close any account at any time, with or without prior notice, where it has reasonable grounds to believe that any of the following circumstances apply:
- The account holder is under 18 years of age.
- The account holder has provided false, misleading, or unverifiable personal information.
- The account is being used in connection with fraudulent activity, money laundering, or any other criminal conduct.
- The account holder has violated any provision of these Terms, including the one-account policy, the bonus abuse policy, or the prohibited activities policy.
- The account holder has initiated a chargeback or payment dispute with their payment provider in bad faith.
- The account is subject to a court order, regulatory directive, or law enforcement request requiring suspension or closure.
- Continued operation of the account poses a responsible gaming risk as determined by 1xbet365's player protection team.
Player-Initiated Closure
You may request the closure of your 1xbet365 account at any time by contacting the support team via live chat or by emailing support@1xbet365. Upon receipt of a valid closure request, 1xbet365 will process the closure within 5 business days. Any remaining real-money balance (excluding bonus funds not yet meeting withdrawal eligibility) will be returned to your registered payment method within the standard withdrawal processing timeline.
Effect of Closure
Upon account closure — whether initiated by you or by 1xbet365 — all pending bets will be settled according to their normal terms. All unsettled bonus funds and promotional credits will be forfeited. You will cease to receive marketing communications from 1xbet365 within 5 business days of closure confirmation, subject to any mandatory retention obligations under applicable data protection law.
Data Retention: Following account closure, 1xbet365 retains personal data in accordance with its Privacy Policy and applicable legal obligations. Certain transaction records and identity verification documents are retained for a minimum period required by financial record-keeping regulations, even after an account has been closed.
Limitation of Liability
To the maximum extent permitted by applicable law, 1xbet365's total liability to you in connection with your use of the platform — whether in contract, tort (including negligence), or otherwise — shall not exceed the total value of real-money deposits made by you in the 30-day period immediately preceding the event giving rise to the claim. 1xbet365 is not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the platform, including but not limited to loss of profits, loss of data, or loss of goodwill.
Nothing in these Terms limits or excludes liability for fraud, gross negligence, or any other liability that cannot lawfully be excluded or limited.
Explore 1xbet365
Now that you've reviewed our Terms & Conditions, you're ready to enjoy everything 1xbet365 has to offer — from live cricket betting to 1,500+ casino games. 18+ only. Please gamble responsibly.